Forex CRM / Organization/Designations
Designations
Define job titles, seniority levels, and organizational hierarchy.
Overview
Designations define job titles and seniority levels within your organization. They help establish the hierarchy and career progression for staff members. Common designations include Manager, Senior, Junior, Director, and Executive.
Understanding Designations
What Designations Represent
- Job title (e.g., "Sales Manager")
- Seniority level (e.g., "Senior", "Junior")
- Position in hierarchy (e.g., "Director", "Executive")
Difference from Roles
| Designations | Roles |
|---|---|
| Job titles | Access permissions |
| Seniority levels | What staff can do |
| Career position | System access |
| Display/reporting | Functional access |
Pre-configured Designations
Common designations available:
| Level | Examples |
|---|---|
| Executive | CEO, CFO, CTO, COO |
| Director | Sales Director, Operations Director |
| Manager | Team Manager, Account Manager |
| Senior | Senior Analyst, Senior Agent |
| Junior | Junior Agent, Junior Analyst |
| Associate | Associate, Coordinator |
| Intern | Intern, Trainee |
Assigning Designations to Staff
Step-by-Step Process
- Create or Edit Staff: Go to Organization > Staff Members
- Find Designation Field: In the Organization Assignment section
- Select Designation: Choose the appropriate job title
- Save: Apply the changes
Notes
- Designations are optional but recommended
- Help with organization and hierarchy views
- Can be changed at any time
Creating Custom Designations
If the pre-configured designations don't fit:
- Go to Organization > Designations
- Click "Add Designation"
- Enter the designation name
- Set the level/order (for hierarchy sorting)
- Save the designation
Designation Hierarchy
Designations can have a level/order that affects:
- Position in hierarchy view
- Sorting in staff lists
- Organizational charts
Level Order (Example)
- Executive (Level 1 - Top)
- Director (Level 2)
- Manager (Level 3)
- Senior (Level 4)
- Regular (Level 5)
- Junior (Level 6)
- Intern (Level 7 - Bottom)
Viewing Staff by Designation
Filter in Staff List
- Go to Organization > Staff Members
- Use the "Designation" filter
- Select the designation
- View matching staff
In Hierarchy View
Designations appear at the staff level:
- Company > Branch > Department > Staff (with Designation)
Editing Designations
What Can Be Changed
- Designation name
- Level/order
- Status (active/inactive)
Impact
- Name changes reflect immediately
- Staff assignments preserved
- Order changes affect hierarchy display
Best Practices
- Use Clear Titles: Names should be self-explanatory
- Maintain Hierarchy: Set proper levels for organization chart
- Standardize Naming: Use consistent naming conventions
- Assign to All Staff: Helps with complete organization view
- Review Periodically: Update when roles/titles change
Use Cases
Organization Chart
- Visualize reporting structure
- Understand seniority levels
- Career progression visibility
Staff Identification
- Quick identification of job role
- Filter by seniority
- Team structure overview
Reporting
- Staff count by designation
- Department composition
- Seniority distribution