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Forex CRM / Organization/Branches

Branches

Manage office locations, regulation status, and regional operations.

Overview

Branches represent your physical or virtual office locations. Each branch can be associated with regulatory bodies and have staff members assigned to it. This helps organize your team by location and ensures proper regulatory compliance tracking.

Creating a Branch

Step-by-Step Process

  1. Navigate to Branches: Go to Organization > Branches and click "Add Branch"
  2. Enter Branch Details: Provide a name, address, and establishment date
  3. Set Regulation Status: Choose whether the branch is regulated or non-regulated
  4. Select Regulatory Bodies: For regulated branches, select the applicable regulatory bodies
  5. Save: Click to create the branch

Required Fields

  • Branch Name
  • Country
  • Regulation Status

Optional Fields

  • Address
  • City
  • State/Province
  • Postal Code
  • Establishment Date
  • Regulatory Bodies

Regulation Types

Regulated Branch

  • Branch operates under regulatory oversight
  • Must specify which regulatory bodies apply
  • Common regulators: FCA, CySEC, ASIC, FSC, FSCA

Non-Regulated Branch

  • Branch operates without specific regulatory requirements
  • No regulatory bodies need to be selected
  • May still be subject to local laws
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TipAlways specify the regulatory bodies for each regulated branch. This enables automatic compliance tracking and ensures your organization maintains clear records for regulatory audits. If your branch is regulated by multiple authorities, select all that apply.

Common Regulatory Bodies

CodeFull NameRegion
FCAFinancial Conduct AuthorityUK
CySECCyprus Securities and Exchange CommissionCyprus/EU
ASICAustralian Securities and Investments CommissionAustralia
FSCFinancial Services CommissionVarious
FSCAFinancial Sector Conduct AuthoritySouth Africa
MASMonetary Authority of SingaporeSingapore
DFSADubai Financial Services AuthorityUAE

Assigning Staff to Branches

During Staff Creation

  1. Create or edit a staff member
  2. In the Organization Assignment section, select the branch
  3. Save the staff member

Bulk Assignment

Staff can only be assigned to one branch at a time. To reassign:

  1. Edit the staff member
  2. Change the branch selection
  3. Save changes

Branch Details Page

When viewing a branch, you can see:

  • Branch information (name, address, dates)
  • Regulation status and regulatory bodies
  • List of staff assigned to this branch
  • Quick stats (staff count, departments)

Editing Branches

What Can Be Changed

  • Branch name
  • Address details
  • Regulation status
  • Regulatory bodies

What Cannot Be Changed

  • Historical data (creation date)

Best Practices

  1. Use Descriptive Names: Identify the location (e.g., "London HQ", "Dubai Office")
  2. Specify Regulatory Bodies: Always select regulators for regulated branches
  3. Keep Addresses Updated: Maintain current addresses for compliance purposes
  4. Document Establishment Dates: Track when branches were opened
  5. Regular Review: Audit branch assignments periodically

Use Cases

Multi-Office Company

  • Create a branch for each physical office
  • Assign staff to their respective locations
  • Track regulatory compliance by region

Remote Team

  • Create a "Remote" or "Virtual" branch
  • Assign remote workers to this branch
  • Maintain organizational visibility

Regulatory Separation

  • Different branches for different regulatory jurisdictions
  • Clear separation of operations
  • Easier compliance reporting

Next Steps

  • Staff Management -- Assign staff members to your branches
  • Hierarchy -- Visualize how branches fit into your organization
  • Profile -- Configure your company-wide identity and contact details