Forex CRM / Organization/Branches
Branches
Manage office locations, regulation status, and regional operations.
Overview
Branches represent your physical or virtual office locations. Each branch can be associated with regulatory bodies and have staff members assigned to it. This helps organize your team by location and ensures proper regulatory compliance tracking.
Creating a Branch
Step-by-Step Process
- Navigate to Branches: Go to Organization > Branches and click "Add Branch"
- Enter Branch Details: Provide a name, address, and establishment date
- Set Regulation Status: Choose whether the branch is regulated or non-regulated
- Select Regulatory Bodies: For regulated branches, select the applicable regulatory bodies
- Save: Click to create the branch
Required Fields
- Branch Name
- Country
- Regulation Status
Optional Fields
- Address
- City
- State/Province
- Postal Code
- Establishment Date
- Regulatory Bodies
Regulation Types
Regulated Branch
- Branch operates under regulatory oversight
- Must specify which regulatory bodies apply
- Common regulators: FCA, CySEC, ASIC, FSC, FSCA
Non-Regulated Branch
- Branch operates without specific regulatory requirements
- No regulatory bodies need to be selected
- May still be subject to local laws
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TipAlways specify the regulatory bodies for each regulated branch. This enables automatic compliance tracking and ensures your organization maintains clear records for regulatory audits. If your branch is regulated by multiple authorities, select all that apply.
Common Regulatory Bodies
| Code | Full Name | Region |
|---|---|---|
| FCA | Financial Conduct Authority | UK |
| CySEC | Cyprus Securities and Exchange Commission | Cyprus/EU |
| ASIC | Australian Securities and Investments Commission | Australia |
| FSC | Financial Services Commission | Various |
| FSCA | Financial Sector Conduct Authority | South Africa |
| MAS | Monetary Authority of Singapore | Singapore |
| DFSA | Dubai Financial Services Authority | UAE |
Assigning Staff to Branches
During Staff Creation
- Create or edit a staff member
- In the Organization Assignment section, select the branch
- Save the staff member
Bulk Assignment
Staff can only be assigned to one branch at a time. To reassign:
- Edit the staff member
- Change the branch selection
- Save changes
Branch Details Page
When viewing a branch, you can see:
- Branch information (name, address, dates)
- Regulation status and regulatory bodies
- List of staff assigned to this branch
- Quick stats (staff count, departments)
Editing Branches
What Can Be Changed
- Branch name
- Address details
- Regulation status
- Regulatory bodies
What Cannot Be Changed
- Historical data (creation date)
Best Practices
- Use Descriptive Names: Identify the location (e.g., "London HQ", "Dubai Office")
- Specify Regulatory Bodies: Always select regulators for regulated branches
- Keep Addresses Updated: Maintain current addresses for compliance purposes
- Document Establishment Dates: Track when branches were opened
- Regular Review: Audit branch assignments periodically
Use Cases
Multi-Office Company
- Create a branch for each physical office
- Assign staff to their respective locations
- Track regulatory compliance by region
Remote Team
- Create a "Remote" or "Virtual" branch
- Assign remote workers to this branch
- Maintain organizational visibility
Regulatory Separation
- Different branches for different regulatory jurisdictions
- Clear separation of operations
- Easier compliance reporting
Next Steps
- Staff Management -- Assign staff members to your branches
- Hierarchy -- Visualize how branches fit into your organization
- Profile -- Configure your company-wide identity and contact details