Applications
Review, approve, or reject partner applications with custom questionnaires.
Overview
Partner Applications is where users submit requests to become Introducing Brokers (IBs). You can review their applications, view their questionnaire responses, and either approve or reject them.
Application Flow
+----------------+ +---------+ +--------------+ +------------------+
| User Applies | --> | Pending | --> | Admin Reviews| --> | Approve / Reject |
+----------------+ +---------+ +--------------+ +--------+---------+
|
+----------+----------+
| |
+------v------+ +--------v--------+
| Approved | | Rejected |
| (Partner | | (User Notified) |
| Created) | +-----------------+
+-------------+
Application Statuses
| Status | Description |
|---|---|
| Pending Review | Applications awaiting admin review and decision |
| Approved | Accepted partners who are now active IBs |
| Rejected | Declined applications with rejection reasons |
Reviewing Applications
Step 1: Navigate to Applications
Go to Partner Area > Applications. You'll see the applications dashboard with statistics and a filterable list.
Step 2: Filter by Status
Use the status tabs to filter applications: All, Pending, Approved, Rejected
Step 3: View Application Details
Click "View Details" from the actions menu to see the full application including:
- User profile information
- Questionnaire responses
- Application date and status
Step 4: Approve or Reject
To Approve:
- Click "Approve" from the menu
- Select the IB Level to assign
- Add optional admin notes
- Click "Approve Application"
To Reject:
- Click "Reject" from the menu
- Enter the rejection reason
- Click "Reject Application"
- User will be notified (if enabled)
Application Settings
Configure how partner applications work in Applications > Settings:
Approval Mode
- Manual Approval - Admin reviews and approves each application individually
- Auto-Approval - Applications are automatically approved upon submission
Default IB Level
The IB level automatically assigned to new approved partners. Can be overridden during manual approval.
Terms & Conditions
Configure whether applicants must accept partner terms before submitting. Add custom terms content in the settings.
Questionnaire Fields
Customize the application form in Applications > Questionnaire Fields:
Available Field Types
- Text Input (short answers)
- Textarea (long answers)
- Select/Dropdown (single choice)
- Checkbox (multiple choices)
- Radio (single choice)
Field Options
- Mark as required or optional
- Set custom placeholder text
- Add help text for applicants
- Reorder fields via drag & drop
- Enable or disable fields
Example Questions
- How did you hear about our partner program?
- What is your experience with financial trading?
- How many potential clients do you expect to refer monthly?
- What marketing channels will you use?
Email Notifications
Configure email notifications in Settings > Notifications:
Admin Notifications
- New application submitted
- Daily pending applications summary
Applicant Notifications
- Application received confirmation
- Application approved notification
- Application rejected with reason
Best Practices
- Review applications promptly to maintain applicant engagement
- Use questionnaire fields to gather information relevant to your vetting process
- Provide clear rejection reasons to help applicants understand and potentially reapply
- Consider using auto-approval for simpler partner programs, then manually adjust levels as needed
- Enable admin email notifications to stay informed of new applications
Next Steps
- Partner Management — Manage approved partners and their profiles
- Levels — Configure IB levels and progression rules
- Commission Structures — Define commission rates per level
- Settings — Configure application and approval settings