Withdrawals

Overview

Investors can request to withdraw funds from their PAMM investments. Requests are processed during rollovers or manually by admins.

Withdrawal Types

Partial Withdrawal: Withdraw some funds while staying invested
Full Disconnect: Withdraw everything and exit the PAMM account

⚠️

WarningWithdrawal amounts are calculated at rollover time, not when the investor submits the request. Market movements between the request and the next rollover may increase or decrease the final withdrawal amount.

💡

TipPartial withdrawals must leave at least the minimum investment amount in the PAMM account. Inform investors of this threshold so they can plan their withdrawal amounts accordingly.

Withdrawal Workflow

Investor submits request in client portal
Request enters "Pending" status
At next rollover, amount is calculated based on current equity
Funds transfer to investor's trading account
Request marked as "Completed"

Manual Processing

Admins can:

Approve: Immediately process the withdrawal
Reject: Cancel with reason (investor is notified)

Important Notes

Withdrawal amounts calculated at rollover time, not request time
Losses may reduce the withdrawal amount
Minimum investment rules may prevent very small withdrawals
Partial withdrawals must leave at least the minimum investment amount

View requests: Investors > Withdrawal Requests
Filter by: Pending, Approved, Rejected, Completed

Next Steps

Rollovers — Understand how withdrawals are processed during rollovers
Investors — Review investor equity and portfolio details
Masters — Monitor master accounts affected by withdrawals