Brokeret LogoDocs
Forex CRM / Newsletters/Settings

Settings

Configure sender details, tracking, compliance, and AI settings.

Overview

Settings allow you to configure how the Newsletter module operates. Customize general options, AI behavior, and tracking preferences.

Accessing Settings

Navigate to Settings under the Configuration section in the sidebar.

Settings Categories

General Settings

Location: Settings > General

Configure basic newsletter options:

  • Default Sender Name: Name that appears in recipient's inbox
  • Default Sender Email: Reply-to email address
  • Company Information: Footer details for compliance
  • Unsubscribe Settings: How users opt-out

AI Settings

Location: Settings > AI

Configure AI content generation:

  • Enable/Disable AI: Turn AI features on or off
  • Default Tone: Set preferred writing style
  • Content Guidelines: Rules for AI to follow
  • Custom Instructions: Specific brand guidelines

AI Configuration Options

SettingDescription
ToneProfessional, Casual, Friendly, Formal
LengthBrief, Standard, Detailed
LanguageTarget language for content
Brand VoiceCustom style guidelines

Tracking Settings

Location: Settings > Tracking

Configure analytics and tracking:

  • Open Tracking: Track when emails are opened
  • Click Tracking: Track link clicks
  • UTM Parameters: Add tracking codes to links
  • Analytics Integration: Connect to analytics tools

Common Configuration Tasks

Setting Up Sender Information

  1. Go to Settings > General
  2. Enter your organization's name
  3. Set the reply-to email address
  4. Add required compliance information
  5. Save changes

Configuring AI Preferences

  1. Go to Settings > AI
  2. Enable AI generation
  3. Set your preferred tone
  4. Add any custom instructions
  5. Save changes

Enabling Tracking

  1. Go to Settings > Tracking
  2. Enable open tracking
  3. Enable click tracking
  4. Configure UTM parameters (optional)
  5. Save changes

Compliance Considerations

Required Elements

  • Valid sender identification
  • Physical mailing address
  • Clear unsubscribe option
  • Honor opt-out requests promptly

Best Practices

  • Use recognizable sender names
  • Keep contact info updated
  • Process unsubscribes immediately
  • Document compliance measures

Email Deliverability

⚠️
WarningEnsure your SPF, DKIM, and DMARC DNS records are properly configured before sending campaigns. Without these authentication records, your emails are far more likely to land in spam folders or be rejected entirely.
💡
TipUse a professional sender email address that matches your domain (e.g., [email protected]). Free email addresses (Gmail, Yahoo) hurt deliverability and look unprofessional to recipients.

Settings that affect deliverability:

  • Sender reputation
  • Authentication (SPF, DKIM, DMARC)
  • Consistent sending patterns
  • List hygiene

Recommendations

  • Use authenticated sending domains
  • Warm up new sending addresses
  • Monitor bounce rates
  • Remove invalid addresses

Default Values

Configure defaults for new campaigns:

  • Default template
  • Default recipient list
  • Default tracking options
  • Default send time

Testing Configuration

Before going live:

  1. Send test campaigns
  2. Verify tracking works
  3. Check unsubscribe process
  4. Test across email clients
  5. Confirm analytics recording

Troubleshooting

Emails Not Sending

  • Check email configuration
  • Verify sender email is valid
  • Review sending limits

Tracking Not Working

  • Confirm tracking is enabled
  • Check if recipient blocks tracking
  • Verify pixel/link implementation

AI Not Generating

  • Ensure AI is enabled in settings
  • Check API configuration
  • Review error messages

Resetting Settings

To restore defaults:

  1. Go to the relevant settings section
  2. Look for "Reset to Default" option
  3. Confirm the reset
  4. Reconfigure as needed

Next Steps